Privacy Policy

Introduction and Scope

This privacy policy sets out our commitment and obligations regarding the handling of personal information of promotion jili platform users. This policy applies to you when you use this website, mobile application and all our digital services.

By creating an account on promotion jili or using our services, you are considered to have accepted the terms of this privacy policy. This policy applies alongside our Terms and Conditions and the two complement each other.

We handle your information in line with the data protection and digital security laws applicable in Bangladesh. If you have any questions or concerns about anything described in this policy, please contact our customer support team.

Data Collection

promotion jili collects information from you in several ways. This information is broadly divided into two types — what you provide directly and what our systems collect automatically.

2.1 Information You Provide Directly

During account registration and use of our services, you may provide the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID number or passport details (for identity verification)
• Financial information — such as bKash, Nagad or Rocket number and bank account details
• Your chosen username and password

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type, operating system and device model
• Login time and session duration on the platform
• A log of which pages or game sections you visited
• Transaction history — deposits, withdrawals and betting activity
• Information obtained through cookies and similar tracking technologies

2.3 Information from Third-Party Sources

In some cases we may also collect information from legitimate third-party sources, such as identity verification services or financial institutions — only when required for the security of our services or compliance with applicable law.

Use of Data

promotion jili uses your information only for specific and lawful purposes. The main purposes for which we use your information are described in detail below:

3.1 Service Operation and Improvement

• Account creation, management and verification
• Processing deposits and withdrawals — including bKash, Nagad, Rocket and bank transfer
• Conducting gaming and betting activity
• Managing bonuses and promotional offers
• Monitoring and improving platform performance

3.2 Customer Support and Communication

• Providing customer assistance via live chat and email
• Sending important account-related notifications
• Informing you about relevant promotions and offers (if you have given your consent)

3.3 Security and Compliance

• Detecting and preventing fraud, money laundering and other deceptive activity
• Ensuring compliance with applicable laws and regulations
• Implementing responsible gaming policy — see our Responsible Gaming Guidelines for details
• Maintaining the security and integrity of the platform

Data Storage and Security

promotion jili treats the security of your personal information as its highest priority. We use industry-standard technology and processes to keep your information secure.

4.1 Technical Security Measures

• Data transmission is secured through SSL encryption
• Sensitive information such as passwords and financial details is stored in encrypted form
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are used to prevent unauthorised access
• Account security is ensured through two-factor authentication (OTP)

4.2 Data Retention Period

We retain your information for as long as your account remains active or as long as it is needed to provide services. Even after an account is closed, certain information may be retained for a period of time due to legal obligations, dispute resolution or fraud prevention needs.

4.3 Staff Access

Our staff and contractors are only given access to the information necessary to carry out their responsibilities. All staff operate under confidentiality agreements and receive regular training on data protection.

Sharing Data with Third Parties

promotion jili never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Certain trusted third parties are engaged to help keep our services running smoothly, such as:

• Payment processors — bKash, Nagad, Rocket and banking partners
• Identity verification service providers
• Data storage and cloud service providers
• Game content providers

These partners operate under strict confidentiality agreements and may only use information for the specified purpose.

5.2 Legal Obligations

We may be required to disclose information in order to comply with a court order, direction from a government authority or applicable law. In such situations we provide only the minimum amount of information required by law.

5.3 Business Transfers

In the event of a merger, acquisition or transfer of assets, your information may be transferred to the relevant party. However, we will notify you before any such change takes place.

Cookies Policy

The promotion jili website and application use cookies and similar technologies to improve your browsing experience and ensure platform functionality.

6.1 Types of Cookies

• Essential Cookies: These cookies are required to maintain login sessions, ensure security and keep core functionality working — they cannot be disabled.
• Functional Cookies: Used to remember your language preference, game settings and other user preferences.
• Analytics Cookies: Used to understand which pages or features are used most, helping to improve the platform.

6.2 Cookie Controls

Most cookies can be controlled or deleted through your browser settings. Please note that disabling essential cookies may cause certain important platform features to stop working properly.

Policy Changes

promotion jili may amend or update this privacy policy as needed. Changes may occur due to service updates, the addition of new technology or legal obligations.

For significant changes, we will notify you by email or via a notification on the platform. Continuing to use our services after a change takes effect will be considered acceptance of the revised policy.

The latest version of this policy will always be available on this page. The effective date will be noted at the top of the page. For a full understanding of our overall terms of use, you may also read the About Us page.